Have a Question?

For questions related to the order of garden stands or shelving products, talk a look at some of the answers belowStill can’t find what your looking for, just call us on +61 3 9555 3351 or email sales@detailretail.com.au.

How will my order be shipped?

All of our shelving and garden centre stands are flat packed, boxed and labeled for easy transportation, and shipped Australia wide, door to door, via the Toll network.

We are also happy to utilize a customer’s own freight providers where required, or ship to local depots for collection at your convenience.

Do you deliver to my area?

Yes. We deliver to all areas of Australia, door to door, via the Toll network.

Do you ship internationally?

Yes. We can ship outside of Australia, by prior arrangement.

How much will my delivery cost?

Contact us to estimate the delivery price for your order. The price will be determined by a combination of size and weight of the product and your delivery address.

How long after I place an order will it be dispatched?

We aim to dispatch all orders by the next business day, pending product availability.

How do I track my shipment?

Once your items have been dispatched, we will email you with a link to track your items via the carrier’s website. 

Some of my items have arrived damaged. Who can I speak to about this?

We are sorry for the inconvenience. Please call us on +61 3 9555 3351 so we can organise a replacement for the damaged goods.

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